Shipping policy
Last updated: October 24, 2026
Shipping Locations
We currently ship orders within India only.
Order Processing
Orders are processed on the same business day after payment confirmation. Orders are not processed on Sundays or public holidays.
During launches, sale periods, high-volume periods, or operational delays, processing may take longer. If there is a material delay with your order, we will contact you using the details provided at checkout.
Shipping Charges
Cash on Delivery is not available.
Standard shipping is ₹99 per order within India. Orders with a cart subtotal above ₹1,199 after any discounts qualify for free standard shipping automatically. Orders of ₹1,199 or less have a ₹99 shipping charge. No shipping code is needed.
Free shipping covers the original order delivery. Shipping charges for voluntary size exchanges and re-shipping remain subject to our Return and Refund Policy and the address terms below.
Delivery Timelines
After dispatch, most orders are estimated to be delivered within 3-5 business days, depending on the delivery location and courier serviceability.
Remote locations, restricted-service areas, North East India, Jammu & Kashmir, and other hard-to-service pincodes may take longer.
Delivery timelines are estimates and are not guaranteed.
Courier Partners
We ship through third-party courier partners and shipping aggregators. The courier partner is selected based on serviceability, delivery location, and operational reliability.
We do not guarantee a specific courier partner for every order.
Tracking
Once your order is dispatched, tracking details will be shared by email, SMS, WhatsApp, or the available checkout contact method.
Tracking updates may take up to 24 hours to appear after dispatch.
Address Changes
Please provide a complete and accurate shipping address at checkout.
Address changes can be requested only before dispatch. Once an order has been dispatched, we may not be able to change the shipping address.
If a shipment is delayed, returned, or undeliverable because of an incorrect address, incomplete address, unavailable recipient, or failed delivery attempts, additional shipping charges may apply for re-shipping.
Damaged or Tampered Shipments
If your package appears damaged, opened, or tampered with at delivery, please do not accept the package if possible.
If you receive a damaged or tampered package, contact us within 48 hours of delivery with your order number and clear photos/videos of the package.
Delivered but Not Received
If tracking shows that your order was delivered but you have not received it, contact us within 48 hours of the delivery update. We will coordinate with the courier partner to investigate.
Delays Outside Our Control
Shkti is not responsible for delays caused by courier disruptions, weather, strikes, public holidays, serviceability issues, incorrect address details, recipient unavailability, or events outside our reasonable control.
Contact
For shipping-related questions, contact us through the customer support email listed on our Contact page.